Payment & Cancellation Policy

8 Articles

  • How to make payment online? You can login to your account and see the online payment button on the Order Information page.   First Login to your account > click on...
  • Pay Remaining Balance by Different Credit Cards If you want to pay your remaining balance by using different credit cards. Please talk to the online agent or send an email request to...
  • Cancellation Policy This General Cancellation Policy does not apply to all products. Please refer to the product's page or the Terms & Conditions for...
  • Deposit Policy Here is the 2 installments deposit policy: You can reserve your vacation package by paying a small amount of initial deposit 2 weeks...
  • Final Payment Your exact Final Payment Due Date is indicated on your invoice, see the screen here   Or on the Order Information page, see the screen...
  • Payment Method UTO accepts payment by USD or CAD check, bank check, money order, and major credit cards. We are not able to accept third-party credit...
  • Will you automatically charge me for my remaining balance? UTO will not automatically charge your credit card for any payment. You can make your credit card payment by login to your online...
  • How to Cancel an Order? All cancellation must be submitted in the form of written notice, either by mail, fax or email to info@utovacation.com  The requests...